Iarnród Éireann have spent a fortune on building a new station at Howth Junction. Incredibly the new station is now harder to use than the previous station. The former access to Baldoyle Industrial Estate has been blocked off. You now have to go out of the station and back over the same bridge on the other side of an internal wall within the bridge. What was previously simply walking out of the station now involves going up one flight of stairs, down two flights of stairs, up two flights of stairs and down one flight of stairs. There is no lift alternative for the last up and down, making it inaccessible for many passengers.
I am challenging them on this and have also listed it for the next Area Committee meeting of the Council (18th May at 3pm in Baldoyle Library). My email to IÉ is below.
It appears that you are now requiring passengers going to and from
Baldoyle Industrial Estate to go over the bridge, out of the station
and back over the bridge again, on the other side of the internal wall
within the bridge.
Obviously this is a source of frustration even to able-bodied people.
There are no lifts on the outside part of the bridge. Therefore it is
not possible for many mobility-impaired passengers to use your service
to access the Industrial Estate and Fas. These passengers previously
had access to and from the central platforms, and now have no way to
access the station.
This is clearly contrary to proper customer service and government
policy. I also suspect that it is not in keeping with your planning
permission, although I have not had a chance to check that.
I would be grateful if you could contact me as a matter of urgency.
Is mise, le meas,
Cllr. David Healy
Green Party / Howth ward,
Fingal County Council
+353 1 8324087